How do I keep my door clean?
Lightly dampen a microfibre cloth and gently wipe the surface area you wish to clean then follow with a dry microfibre cloth to dry off the surface. Do not spray any products with chemicals on or near the finished surface as it may damage your finish. You cannot spray the door with water or a high pressure washer as it will penetrate the polyurethane and cause the wood to swell.
What do I do about my alarm connection?
Although our installers are not certified electricians, they do have the basic knowledge which enables them to do a disconnect and reconnect of your alarm contacts. We advise that you contact your alarm company to test the connection once we have completed the installation of your door system.
How secure will my door be?
We only use the finest most secure locksets on the market. All of our Door systems are designed to accomodate a heavy duty mortise lockset. This means that our locking system does not have any internal plastic components that may prematurally wear with everyday usage.
Can I choose the colour of my door and do you do custom colours?
Absolutely, you can choose from our goudey stain colour palette or any paint colour from a well known paint brand manufacturer. We then prepare a colour sample that is factory sprayed with polyurethane on the actual wood type selectd for your door for your final approval.
Does Amberwood provide installation service?
The answer is yes! Our installers look after the disposal of your old door system and clean up after the installation is completed. The installation process can take anywhere from 6-8 hours starting at 9:30 AM.